They listen!
Last week, I wrote about us discarding Solaris for a new project. Most large companies will not care and not listen to their customers.
Many of us have dealt with Verizon, Time Warner, Creative Labs, etc and know what I mean. After all, when you have so many customers, it is cheaper to lose a bunch of them and provide overall bad service than it is to fix real problems. After my short experience with Sun, I assumed it was the same:I WAS WRONG. They do listen!
Many of us have dealt with Verizon, Time Warner, Creative Labs, etc and know what I mean. After all, when you have so many customers, it is cheaper to lose a bunch of them and provide overall bad service than it is to fix real problems. After my short experience with Sun, I assumed it was the same:I WAS WRONG. They do listen!


